We strive for your 100% complete customer satisfaction. You may return new never used items within 30 days of delivery for a full product refund. Products installed, modified or damaged are not eligible for return. We will pay the return shipping cost if the return is a result of our error ( you received an incorrect or defective item), otherwise the buyer is responsible for all return shipping costs.
If you need to return an item contact us at CS@aplusdirect.com with your order number.